If you cannot see the login options or your premium features are missing: Office Timeline keeps changing to Free Plan (Legacy)
The way you log in differs slightly between the two. office timeline login
| Problem | Solution | |--------|----------| | | Reset password at the login portal. Check for typos/caps lock. | | Browser doesn’t open | Ensure PowerPoint is not blocked by firewall. Set default browser to Chrome/Edge. | | Login loop (keeps asking to log in) | Clear your browser cache and cookies. Then restart PowerPoint. | | “No active subscription found” | Your license expired or was assigned to a different email. Check in the portal. | | Login button grayed out | Reinstall the add-in from Microsoft AppSource. | If you cannot see the login options or