The most reliable source is Samsung’s successor in printing, (HP acquired Samsung’s printer business in 2017). The official support portal for these models is hosted under HP’s domain. To perform a firmware update (which acts as a deep reset), navigate to:
Unplug extra scanners or printers.
Hold the button and the Power button simultaneously. Release when the status LED glows orange/green. Upload the File: firmware reset samsung ml 2160 2165 2160w 2165w link
Navigate to Menu > System > Factory Settings . Method B: Firmware "Fix" (Chip-less Printing) The most reliable source is Samsung’s successor in
This is a known glitch. Turn off the printer, remove the toner, close all covers, turn it back on, then reinsert the toner. The jam flag will clear. remove the toner