If using a Bluetooth dongle, try a USB 2.0 port instead of 3.0 to avoid interference. Gamepad driver error - Microsoft Q&A
USB driver and power settings
The Newgamepad N1 often uses drivers that aren't "officially" signed by Microsoft, causing Windows to block them for security. Enter Advanced Startup: Advanced startup (Restart now). Navigate Settings: Troubleshoot Advanced options Startup Settings Disable Signature Requirement: After the reboot, press to select "Disable driver signature enforcement." Reinstall Driver: Newgamepad N1 Driver Error